Shipping Policy

Global dispatch and delivery

Every Zouba order is prepared at our Hong Kong warehouse, then sent with a tracked carrier to customers worldwide.

Carrier assignment and package security

Each parcel is assigned to an international carrier based on destination and service availability. Packages are sealed, padded, and labelled before collection so electronics arrive protected.

Every parcel receives an end-to-end tracking number at dispatch, so you can follow it from the warehouse to your door.

Order handling and transit

Orders are handled in 1 to 3 business days. Standard international delivery then takes 7 to 15 business days.

Order handling

Orders are picked, packed, and checked at our Hong Kong warehouse within 1 to 3 business days.

Standard international transit

Once dispatched, standard delivery arrives within 7 to 15 business days, depending on destination.